International orders / services
Modify / cancel an order
Sending your knife in for servicing
We offer 10% off to active duty military & first responders. To receive this discount, you may:
The Yarborough knife is a serialized combat field knife specifically designed for members of the US Army Special Forces Regiment, designed by renowned knife maker William W. Harsey and manufactured by Chris Reeve Knives. The Yarborough knife is available for purchase only by qualified members of the Special Forces Regiment including active duty, reserve, National Guard, honorably separated or retirees.
Current and former members of the Special Forces Regiment may request authorization to purchase their Yarborough knife through the JFK Special Warfare Museum Gift Shop.
International Orders / Services
You may choose to order direct or find a dealer closest to you.
International Maintenance and Services:
Please fill out a service form and attach the following phrase to your customs declaration:
"Original owner sending the knife to the manufacturer for warranty repair." We will do the same when sending it back to help you avoid customs duty. Please note that laws vary per country and you may have to pay the associated fees. Chris Reeve Knives is not responsible for fees incurred, but we will do our best to help in any way we can.
Modify / cancel an order
To modify or cancel your order, please send an email to firstname.lastname@example.org with the following:
Please note that some order modifications may increase your wait time, as all of our knives are back ordered.
We operate on a back order, so depending on the model and customization options chosen, the lead times will vary. In general, fixed blades are about 6-12 weeks, folders with plain titanium handles are about 3 months, folders with inlays or graphic are about 6-9 months, and folders with Damascus blades are about 9-12 months.
If you'd like a knife sooner, we have authorized dealers, both domestic and international, who carry knives in stock. You will have to check with them individually to see what they have available. The cost of the knife will be about the same but shipping will vary between dealers.
Custom vs Manufactured
Chris Reeve Knives is a production knife company, which means we manufacture our own parts and knives, as opposed to a custom knife maker, who may work closely with a client to bring their ideas into a physical form. While we appreciate requests for collaborations, we are not looking to take on additional design projects, outside of CAD Customs & Unique Graphics on knives in our current production line.
+ I think I have a warranty related issue.
We are unable to determine warranty by phone or email. You will have to send your knife into our shop for us to inspect it. Once we have seen the knife in person, we will know more as to what is going on and how to address the issue. If you believe your issue to be warranty, please fill out the section provided for warranty on the service form.
+ I have an issue with my knife that has occurred overtime or recently after taking it apart and reassembly is not correcting it.
If you are servicing a Sebenza, you may watch the video below to ensure you have followed the proper care steps.
If you are still having issues, we will happily service your knife. Generally we are able to address and correct issues by cleaning and tuning the knife. If cleaning and tuning resolve the issue, there is no charge for the service as it will be included as part of your warranty services. If this is not the case, there may be costs associated to repair and/or replace parts. You can find instructions for sending your knife to Chris Reeve Knives here.
+ How often should I clean my knife?
It's good to clean your knife from time to time and make sure there is no built up of dirt around the pivot and lock area. If you use the knife around a particularly corrosive substance - acid food (oranges, tomatoes, etc), blood, salt water, be sure to wash it off in fresh water and lubricate the pivot.
We recommend using our specially formulated Fluorinated Grease or a high quality gun oil to lubricate the pivot - you should only need a drop or two.
It is not recommended that you alter the tension of the locking bar - we set it at a balance between ease of opening and safety. You don't want your knife opening in your pocket!
"Take care of your knife, and it will take care of you!"
+ I'm in Boise, can I stop by the shop for a tour?
We'd love to see you! Tours are usually about 30 minutes and we're open Monday - Thursday. The best times to show up are between 9am - 11:30am, and 1pm - 5pm. We ask that you give us 30 minutes heads up by calling the shop (208) 375 - 0367.
+ Are blades interchangeable?
No. Each blade is individually hand fit to specific handles. Swapping blades will affect the tolerance between the blade, washers, bushing, and lock arm. We do not recommend ever swapping blades, as it can create an unsafe lock up, even if it doesn’t feel like it. We will not provide any services for a knife that does not have the original blade installed.
+ Did the RC change?
Yes, the RC on the folding knives was changed in mid-2013 from 58-59RC to 59-60RC. However, we did not reflect this change in our literature until September of 2015. Chris came to this decision after reviewing the performance of S35VN at both hardnesses. While he had always been an advocate of slightly lower RC, to ensure shock absorbency and ease of sharpening, over the duration of the testing, he was convinced that blades at 59-60RC would perform extremely well and meet all of his criteria. The change was then gradually implemented in mid-2013. Please keep in mind when changing the RC from 58-59RC to 59-60RC, it has a possible spread of only 3% and a likely change of only 1%, so it's not a major change at all.
+ What kind of lubrication should I use for my pivot?
Should you wish to lubricate the pivot, use a Teflon lubricant- our Fluorinated Grease is recommended for this purpose.
+ My knife is modified, how does this affect my warranty and what services will CRK provide?
The warranty is void if a knife has been modified outside of our shop. If you submit a claim to CRK in which repairs fall outside of warranty, CRK will, at its option, repair the CRK Product using new parts at your expense plus the cost of shipping. Unless the CRK Product is brought back to factory standards, we will no longer be able to provide servicing.
Any form of modification to a Chris Reeve Knives (CRK) product will void its warranty. Such modifications are outlined here, but are not limited to: alterations to functionality, capability, or cosmetic appeal, including lock-bar adjustment, non-CRK factory supplied part replacement, anodizing and/or heat anodizing, sandblasting/bead-blasting, polishing, sanding, or any other form of resurfacing by a non-CRK employee; or assembly of a CRK Product by a non-CRK employee with parts outside of its factory original configuration, e.g. blade or hardware swapping.
If you submit a claim to CRK in which repairs fall outside of warranty, CRK will, at its option, repair the CRK Product using new parts at your expense plus the cost of shipping. Unless the CRK Product is brought back to factory standards, we will cannot provide repair our service. Please note that some knives cannot be repaired, in which case, CRK will return the knife and you will pay the return shipping.
Unique Graphics are drawn "freehand" on a milling machine, so every knife is a "one-off" piece of art that cannot be exactly replicated. With that said, we can create pieces similar to past designs, with a choice of cabochons and anodizing. Artwork decisions are ultimately governed by our artist, Lisa L'Eveque-Hague.
✓ "drawn" on a manual milling machine
✓ available only on the Sebenza
To order a Unique Graphic, please send a description of what you would like to: email@example.com
Sending your knife in for servicing
To send your knife in, please fill out our Service Form.
While your knife is in our shop, all knives will receive a spa treatment. For folders, this includes a clean, tune, sharpen and re-sandblasting of the handles and pocket clip (if plain titanium or Micarta). Fixed blades will receive a clean and sharpen. These services are at no cost to you as part of our warranty services, so long as your knife has not been modified.
If you do not wish to have some or all of these services provided, please specify so on the form. Please also specify any additional services you would like provided or issues you would like addressed with your knife.
There will be a turnaround time of about 4-8 weeks. There will also be a return shipping fee of about $17.50 (if shipped within the continental US).
Service on previously owned knives
Our warranty policy covers the life of the knife, so long as it has not been misused, abused, or modified. Since diagnostics are difficult at a distance, it's best to send the knife in so that we can evaluate its condition for servicing. If we discover during processing that something has been done to void the warranty, regardless of who owned it at the time, we reserve the right to stop servicing such knife at our discretion.
If you find a seemingly incorrect detail or if your knife develops a problem after you have had it awhile, it is usually necessary for the knife to be returned to us for assessment. Please fill out a service form - if the issue falls under warranty, we will cover the cost of shipping and repairs necessary.
HOW-TO & FAQ
Breaking in new knives / deployment
Wood inlay care
Assembly / disassembly
Part names and diagrams
CAD CUSTOMS / ENGRAVING
ORDERS / SERVICES
MODIFY / CANCEL ORDER
SPA / REPAIR
SENDING KNIFE TO CRK
ASSEMBLY / DISASSEMBLY
WRENCH / TOOL SIZES
BLADE STEEL TIMELINE